Merchant Information

About Sadiam Fraga LLC

Sadiam Fraga LLC is a United States limited liability company and the legal operator of UsuariosPremium.com.

Usuarios Premium is an online platform dedicated to the commercialization, administration, customer support, and management of digital subscription services.

The company operates internationally and provides subscription plans, customer support, reseller services, and affiliate opportunities through its online platform.

About Usuarios Premium

Usuarios Premium provides customers with access to digital subscription plans available through its platform.

In addition to processing customer orders, the company provides:

  • Customer support
  • Order administration
  • Subscription management
  • Technical assistance
  • Account setup assistance
  • Renewal management
  • Customer service throughout the subscription period

All purchases are made directly through UsuariosPremium.com.

How the Service Works

  1. The customer selects a subscription plan on UsuariosPremium.com.
  2. Payment is completed through one of our accepted payment methods.
  3. Our team reviews and processes the order.
  4. The customer receives the information required to activate and use the purchased service.
  5. Our support team remains available throughout the subscription period to assist with technical questions or service-related issues.

Customer Support

Customer support is available before, during, and after every purchase.

Support includes:

  • Order assistance
  • Activation assistance
  • Login assistance
  • Technical support
  • Billing questions
  • Renewal assistance
  • Replacement of access when applicable under our policies

Support is provided by email and WhatsApp.

Reseller Program

Usuarios Premium operates an independent reseller program.

Approved partners receive access to commercial resources, operational tools, educational materials, and a management panel designed to facilitate the promotion and administration of services offered through our platform.

Affiliate Program

Usuarios Premium also operates an affiliate program that allows partners to earn commissions by referring new customers to our platform.

Affiliate commissions are paid according to the published program rules.

Refund Policy

Refund requests are evaluated individually and in good faith.

Refunds may be approved when:

  • The purchased service cannot be delivered due to reasons attributable to Usuarios Premium.
  • A duplicate payment was processed.
  • A billing error occurred.
  • The customer receives access that does not correspond to the official service purchased.
  • A verified technical issue cannot be resolved through replacement or another equivalent solution.

Refunds are generally not available after the purchased service has been successfully delivered or activated, except where required by applicable law.

The complete Refund Policy is available on our website.

Fraud Prevention

Usuarios Premium maintains internal procedures intended to reduce fraud and payment disputes.

These procedures include:

  • Review of suspicious orders.
  • Duplicate payment verification.
  • Customer communication before dispute escalation.
  • Technical support for access-related issues.
  • Publicly available legal policies.
  • Secure payment processing.

Whenever possible, customer issues are resolved directly before becoming payment disputes.

Legal Policies

The following legal documents are publicly available on our website:

These policies govern every purchase made through UsuariosPremium.com.

Intellectual Property

All trademarks, logos, trade names, product names, and other intellectual property displayed on UsuariosPremium.com remain the property of their respective owners.

Their appearance on our website is for identification purposes only and does not imply ownership, sponsorship, endorsement, or affiliation unless expressly stated.

Company Information

Legal Company Sadiam Fraga LLC
Trade Name Usuarios Premium
Business Address Greeley, Colorado, United States

Compliance Resources

Additional information is available through the following public pages:

Contact for Payment Partners

If you are a payment processor, acquiring bank, underwriting analyst, or compliance department and require additional information regarding our business operations or compliance policies, please contact us.

Our team will be pleased to provide any additional documentation reasonably required during the underwriting or compliance review process.